Shipping policy
Shipping Policy
Last Updated: August 2024
At Auren Scott, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process and deliver your orders.
Order Processing Time
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Orders are processed within 1-2 business days after payment confirmation.
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Once your order has been shipped, you will receive tracking details through email or SMS (if available).
Shipping Time
Our estimated delivery time is:
India Orders:
📦 5-7 business days
Delivery times may vary depending on your location, courier service, weather conditions, holidays, or other unexpected delays.
Shipping Charges
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Shipping charges will be displayed at checkout.
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Free shipping offers may be available during promotional periods.
Order Tracking
Once your order is shipped, you can track your order using the tracking information provided by us.
If you do not receive tracking details within the expected timeframe, please contact our support team.
Delivery Delays
While we work hard to deliver your orders on time, delays may occur due to:
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Courier issues
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Incorrect shipping information
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Weather conditions
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Public holidays
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Unforeseen circumstances
Auren Scott is not responsible for delays caused by courier partners or circumstances beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipping.
Damaged Package
If your package arrives damaged, please contact us within 48 hours of delivery with clear photos/videos of the package and product.
Contact Us
For any shipping-related questions, contact:
Auren Scott Customer Support
Email: your-email@gmail.com
Thank you for shopping with Auren Scott ❤️